Frequently Asked Questions

Frequently Asked Question

  • What are the hospital’s working hours?

    We are open Monday to Saturday from 9:00 AM to 7:00 PM. On Sundays, we are open from 10:00 AM to 2:00 PM.

  • Do I need a prior appointment for consultation?

    Walk-ins are welcome, but we recommend booking an appointment to avoid waiting, especially for specialized treatments.

  • Does the hospital have facilities for same-day procedures?

    Yes, we have a dedicated Day Care Ward for short-stay and same-day surgical procedures in a safe and hygienic environment.

  • Can I buy eyeglasses directly from the hospital?

    Yes, our in-house Optical Shop provides branded lenses and spectacle fittings with same-day delivery.

  • Is there a pharmacy inside the hospital?

    Yes, our Pharmacy stocks prescribed medicines, branded eye drops, ointments, and post-surgery kits — all under one roof.

  • What kind of counselling do you provide to patients?

    Our trained Patient Counselling Team offers pre-surgery guidance, post-operative care instructions, and family education for better recovery.

  • Do you treat children and elderly patients?

    Yes, we provide specialized care for all age groups, including pediatric and geriatric eye care.

  • Are emergency services available?

    Yes, in case of sudden eye injuries or emergencies, patients can directly visit the hospital during working hours.

  • How often should I get my eyes checked?

    It is recommended to get a general eye examination once a year, or more frequently if you have diabetes, hypertension, or existing eye conditions.

  • Do you accept health insurance or cashless facilities?

    Yes, we accept select insurance and cashless facilities. Please confirm with our reception for the list of partnered providers.